FREQUENTLY ASKED QUESTIONS
Generally the product that you will receive are similar as in the picture in this website. Some products such as toppings may are imported from multiple source and you may receive different label however at core it will have similar quality and taste.
Sales receipt and invoice are automatically generated and sent to your email after purchase is done. It is sent as a PDF file and are attached to the email.
If you have did not receive the invoice / receipt please do contact us. We will gladly assist you. If you need a quotation invoice prior to purchasing our products for any reason, please do contact us through Whatapps for us to assist you immediately.
We understand that things changes and you may not go well your purchase. Since our products are mainly food and edible products we only accept returns for damaged products.
Please take photos of the damaged products upon receiving your parcel and contact us via Whatsapp to address the concerning issue and we will try our best to accommodate your request.
Generally our items are all in stock unless as we ensure that our supplier provide us with the stocks that we need. If we do however indication that a product is out of stock, rest assured that we will restock it immediately. Please contact us if you need ETA of the particular product that are out of stock.
In the checkout menu, you will be asked to fill in your address. If you have not yet register an account with us, you may be asked to do so before you could proceed with checking out. Registering is easy. You can login by using your social account ie. Facebook, Google, Instagram, Twitter.
Remember to fill in the correct shipping and billing address to avoid any difficulties (you can definitely have the same shipping and billing address, most of us do). After that proceed with choosing your delivery option.
There are four main shipping methods available in Yammy Station, each with different cost which are calculated based on weight. The available options are as follows:
- Local Pickup
DETAILS: Local self-pickup directly from our store. Recommended if you are ordering in bulk to avoid high courier fees. Pickup is available daily from 10.30am-7pm at our shop. We will contact you once your order is ready to be picked up.
ADDRESS: Lot 3230B Jalan Sekolah Off Jalan Rantau Panjang, 42100 Klang, Selangor.
- Courier Delivery (Malaysia)
COST: Ranges based on weight of total order
DETAILS: Available for East and West Malaysia
Total cost will be calculated automatically based on weight. We subsidized 40% of total shipping cost from all purchase order which are calculated automatically by our system. To see the details calculation of weight based shipping. Please refer to the next section below.
- Free Shipping
COST: Free (ONLY eligible for Peninsular/East Malaysia)
DETAILS: Only available for certain items such as our Starter Package. If you are ordering starter package from our website and shipping to eligible free shipping address, our system will detect it automatically and allow free shipping for your order.
NOTE: If you wish to add additional item, please order it separately on another order. Our system will not allow free shipping if non-applicable item is placed together during checkout.